Help & frequently asked questions

Everything you need to know before booking your Agadir experience.

How do I book?

Choose an experience, select Check availability, then follow the steps for date, participants, pickup and payment.

Is hotel pickup included?

Most experiences include pickup in Agadir, Taghazout or Tamraght. The exact area and time are shown on the experience page and confirmation.

Can I cancel for free?

Unless the experience says otherwise, cancellation is free up to 24 hours before departure.

How will I receive confirmation?

You receive a confirmation with an AL- booking reference and your pickup details after booking.

Can I pay on arrival?

Cash on arrival is available for selected experiences. Available payment methods are shown during checkout.

Are tours available in several languages?

Yes. English, French and Arabic are available across the catalogue; guide languages can vary by experience.

What should I bring?

Comfortable shoes, sun protection and water are recommended. Product-specific requirements appear under Important information.

What happens if weather affects the activity?

We will offer a safe alternative date or a refund when an experience must be cancelled for weather or operational reasons.

Still need help?

Our local team answers every day from 8:00 to 20:00 (GMT+1).